Terms of Conditions
Welcome to your transformation & to the journey of identifying your purpose! I am honored to be your coach in this season of your life. I desire that you feel knowledgeable about the process and well-versed in expectations. In this document, you will find my coaching process, disclosures, expectations, policies, and grievances.
My Coaching Process:
I help women discover their purpose by identifying limiting beliefs and healing childhood trauma, ultimately illuminating the pathway to purpose.
Together, we will:
determine areas where you have been stuck
reverse engineer the limiting beliefs to reveal the core issue
establish new beliefs that can sustain your discovered purpose.
We execute this restructuring of your new core beliefs through weekly sessions of gently digging and unraveling symptoms that show up in your life today.
Disclosures:
Coaching may result in changes in your existing relationships and healthy changes in the types of relationships you form in the future.
Zoom is not HIPPA compliant and, therefore, I cannot guarantee, with 100% certainty, that information shared through Zoom will be safe from a data breach. However, I keep all client records secured so that anyone other than myself cannot access them. Sessions will be recorded by your coach only and should not be recorded by a participant.
Anything that you say to me, my notes, or any paperwork provided by you or your physician, mental health professional, or legal representative (current or past) will be kept confidential. The only time I will break that confidentiality is if I feel you are in danger of harming yourself or another person or if I receive a legal subpoena to release your records.
As a Certified Trauma Recovery Coach, I act as a Mandatory Reporter, as outlined by The International Association of Trauma Recovery Coaching. If I become aware that a minor, disabled person or elderly person is currently being abused, I am mandated to report the abuse to the appropriate governing agency.
As a coach, I have limitations on what we can work through in your recovery journey. There are some situations I do not have the expertise to help you with. If you are in a place where there are risks to your safety – you are suicidal, significantly self-harming, in active addiction – the Association mandates that I help you find someone competent to deal with that particular issue. You do not have to stop seeing me, but we must bring in another professional who has the expertise with whatever safety issue is at hand to help you with those issues. If this is to occur, it is called our Escalated Care Protocol. I can provide you with additional details if you have questions about this process.
Expectations
You can expect me:
to be:
fully present
mentally available
on time for every session.
to be knowledgeable about
trauma
coaching in a trauma-informed method
the latest research about trauma
to create space for you to be seen and heard, allowing you to participate in your recovery actively. I will bring tools and strategies to our work so that you feel confident knowing you are "on the right path." I will also help you understand that the answers you need are within you today and guide you to discover and live from your inner voice.
My expectations of you are:
to attend every session distraction-free
to show up coachable by:
being ready to learn
remembering "what got you here will not get you there."
to be prepared to challenge the status quo
by understanding change is inevitable
by being willing to sit in discomfort as well as celebrate the wins
to be as open and honest with both yourself and me.
Our relationship is a safe place where you will receive no judgment from me.
Policies and Procedures
Payment – This Transformational Coaching package is a 6-month program.
Option One: Pay in full the disclosed amount discussed.
Option Two: Installment Payment. There is a 10% fee increase on installment payments and requires a 35% downpayment and five monthly installments for the balance.
Appointment Cancellation – There is a requirement to attend all 24 sessions to complete the transformational journey and commitment. If you have scheduled your weekly appointment and cannot participate at the expected time, you must provide 24-hour notice of the cancellation. You can rollover (1) make-up session to another week or to the end of your 6-month commitment. Any other unused sessions will be forfeited.
Cell Phone Usage – Isolated time must be reserved during our hour's weekly meeting. For this reason, there is no cell phone use during this hour. Phones should be silent to ensure you minimize distraction.
Covid-19 – The world continues to shift and evolve, and we continue to alter how we manage our responses to the worldwide pandemic. For this reason, there are special considerations for times when this reality might impact us. Don't hesitate to contact me directly at purpose@lifewithdaniellenicole.com if you become directly or indirectly affected, and modifications must be implemented during your 6-month commitment. Similarly, you will be informed if modifications must be implemented on my side to accommodate changes due to the response to Covid-19.
Communication outside of sessions – If there is a need to contact me outside your scheduled session for any reason, please feel free to email me at purpose@lifewithdaniellenicole.com. You can expect a response of acknowledgment by the next business day. Coaching topics will be noted and addressed during the following scheduled meeting time.
Crisis response – During your transformational journey, there could be a moment when you find yourself amid a crisis. For the sake of this discussion, I am defining crisis as having suicidal ideations, a suicidal plan of execution, extreme emotional distress, or the thoughts and desires to hurt yourself or others. The following point of contact plan should be in place:
Call 911
Suicide Prevention (800) 273-8255
Domestic Violence Lifeline (800) 799-7233
Identify and Name a Safe Person whom you have access to calling 24/7
Alcohol and drugs – You should not be under the influence of alcohol or drugs during your sessions or bring alcohol or drugs to your session. Acceptable usage is:
Taking your prescribed meds
One glass of wine
Bringing a third person into sessions – These sessions are for you specifically and should not include other people. If you feel the continued transformational growth needed should include another person please reach out to purpose@lifewithdaniellenicole.com to explain who and why should attend a session and for how long. This request will be evaluated on a case-by-case basis.
Policy Violation Protocol – If the policy and procedures are violated at any time, it is up to my discretion if the 6-month program will remain in place. If the program has to be terminated, you will be notified in writing about the reason and effective termination date. Refunds are not provided for the termination of service due to policy violations.
Refund Policy- You are able to request a refund after attending your first session. Refunds will be considered less than the amount of the first session. There are no refunds after the first session of the program. If you have any questions or concerns please reach out to purpose@lifewithdaniellenicole.com.
Grievance Procedure
I am required to let you know that I am a Certified Trauma Recovery Coach credentialed by The International Association of Trauma Recovery Coaching. As a Certified Trauma Recovery Coach I am bound to uphold the Association's Code of Ethics.
If at any time you feel I have failed to abide by the Association's Code of Ethics or wronged you in another way, you are welcome to contact Sarah Parish, TICC, CTRC-A, who is the Chairperson of our Professional Standards Committee. She can send you a grievance form to complete and submit and let you know the process that will take place after she receives your grievance. All reports and grievance actions are held confidential by the Professional Standards Committee.
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